Cannot train this bot
Why the Train Bot button is disabled.
Symptom
The Train Bot button is disabled.
Cause
Training is allowed only when the bot is UNTRAINED or OUTDATED, and the workspace must be writable.
Fix checklist
| Check | What to do |
|---|---|
| No documents | Upload at least one supported file. |
| Status READY | No training is needed unless documents changed. |
| Status PENDING | Wait or cancel the current training job. |
| Team read-only | Wait for the owner/operator to restore writable access. |
| Daily credits exhausted | Wait for UTC reset or upgrade. |
| Existing job | Training is already in progress for this bot. |
If you changed a prompt only
System prompt changes apply to new conversations without retraining. Retrain only when knowledge documents changed.