Plan tiers
Compare Free, Pro, and Ultra, and upgrade from the Subscription page.
Pegasus uses plans to set bot count, document storage, daily credits, and feature access.
Current tiers
| Plan | Best for | Included limits |
|---|---|---|
| Free | Trying Pegasus | 2 bots, 5 MB document storage per bot, 100 credits/day, embed widget |
| Pro | Power users | 10 bots, 10 MB per bot, 2,000 credits/day, Max Mode, API access |
| Ultra | Higher volume | 50 bots, 50 MB per bot, 20,000 credits/day, advanced models, Max Mode, API access |
Feature access by plan
| Feature | Available on |
|---|---|
| Embed widget | Free, Pro, Ultra |
| Quick and Scanned files (OCR) document readers | Free, Pro, Ultra |
| Standard document reader | Pro, Ultra |
| Max Mode | Pro, Ultra |
| API access / Personal Access Tokens | Pro, Ultra |
| Advanced AI models | Ultra, once the model catalog is finalized |
Advanced model availability depends on the current model catalog. If a model is not in the selector, use the default model or ask the workspace owner.
In the product, plan gates usually appear as:
- A disabled control with the reason shown next to it.
- An upgrade prompt, for example on the bot's API tab.
- "Not included" in the Features list on the Subscription page.
- A blocked request if a direct API call attempts a gated action.
Read your plan on the Subscription page
Open Subscription from the Daily credits box at the bottom of the sidebar. The page always describes the workspace you are using right now.
Your plan
The Your plan card shows:
- The plan name and a status badge such as Active. A team scheduled for cancellation shows Cancelling with "Ends on {date}"; see Status badge reference for every status.
- Who the plan applies to: "Personal workspace", or the team name with your role and seat.
- For a paid personal plan, "Active until {date}" or "No expiry".
- Limits: Max bots, Max document size, and Daily credits.
- Features: Max Mode, API access, and the document readers your plan includes.
Team owners also see Manage team, which opens Team Management.
Daily credits
The Daily credits card shows the credits used, remaining, and the daily limit for this workspace, and when they refill in your local time. See Credits, quota & limits.
Upgrade your plan
In your Personal workspace, the Plans section compares Free, Pro, and Ultra side by side, with the current plan marked Current plan.
Choose a billing period
Switch between Monthly and Yearly. The yearly option shows how much you save.
Click Upgrade to Pro or Upgrade to Ultra
Your current paid plan offers Renew instead. Plans below your current plan have no button.
Pay with PayOS
Pegasus redirects you to PayOS to complete the payment. Your plan activates automatically once the payment is confirmed.
If payments are switched off, the Plans section shows "Upgrades are unavailable right now" and "Your current plan keeps working. Check back later to upgrade."
Team plans are managed by the team owner and do not show the Plans section.
After paying
When PayOS sends you back to Pegasus, the payment page follows the payment's status:
| Title shown | Meaning |
|---|---|
| Checking your payment | Pegasus is looking up the payment. This only takes a moment. |
| Waiting for payment confirmation | The payment provider has not confirmed yet; this usually takes under a minute. |
| Payment complete | The payment is confirmed and your plan is active. |
| Payment failed | No money was taken; try again from the Subscription page. |
| Checkout expired | The checkout ended without a confirmed payment; start a new purchase. |
| Payment under review | Support is reviewing the payment; do not pay again. |
| Payment refunded | The payment was refunded. |
| Checkout cancelled | You cancelled the checkout; no payment was taken. |
| No payment found | No recent payment was found; if you just paid, refresh in a moment. |
Use Refresh status to check again, or Back to subscription to return.
Billing history
The Billing history table on the Subscription page lists your subscription payments with their date, purpose, period, amount, and status (Pending, Completed, Failed, Refunded, Expired, or Needs review).
Workspace context
- Personal workspace: your own plan and daily credits.
- Team workspace: the team's plan, your role, and your seat.
In a team workspace, the team's plan and your assigned seat can matter more than your personal plan. Always check the Subscription page while switched into the workspace where the action failed.
Limits can change
Plan limits are configurable. Treat the values above as the current defaults shown in the product, not a permanent pricing promise.