Glossary
Pegasus terms used across the product and docs.
Product and roles
| Term | Meaning |
|---|---|
| Pegasus | The product and system described in these docs. |
| Owner | A logged-in Pegasus customer who owns bots and documents. |
| Visitor | An anonymous end user chatting through an embed widget. |
| Team workspace | A shared workspace where members can use team bots and quota. |
| API Client | An external integration authenticated with a Personal Access Token. |
Bots and knowledge
| Term | Meaning |
|---|---|
| Bot | A chatbot with settings, prompt, documents, status, and optional widget. |
| Knowledge Base | Uploaded documents attached to a bot. |
| Document reader | How Pegasus reads text out of uploaded files: Quick, Standard, or Scanned files (OCR). |
| Indexing | Splitting text into passages and storing them so the bot can find relevant context. |
| Training | Preparing, reading, and indexing documents so a bot becomes Ready. |
Chat and usage
| Term | Meaning |
|---|---|
| Conversation | A thread between a user/visitor/API client and a bot. |
| Direct | Logged-in workspace chat source. |
| Widget | Embed visitor chat source. |
| API | Personal Access Token/API usage source. |
| Credit | Daily quota unit shown in Pegasus. |
| Max Mode | Pro/Ultra option for deeper answers that take longer and use more credits. |
| Citation | Source/provenance display for an answer; not implemented yet. |
Widget
| Term | Meaning |
|---|---|
| Widget token | Public identifier embedded in the widget snippet. |
| Allowed websites | Exact list of website addresses allowed to show the widget. |
| Visitor session | Temporary anonymous session created when a visitor opens the widget. |