Max Mode

Max Mode gives deeper, more accurate answers by reading more of your documents before the bot replies. Answers take longer and use more credits, so it pays off on harder questions rather than as a default for everything.

When to use Max Mode#

Use Max Mode when:

• Questions need an answer that combines several sections of your documents.
• The documents contain conflicting or contradictory information.
• The answer depends on several steps of reasoning (A leads to B, B leads to C).

Leave it off when:

• Questions are simple and factual, answered in one or two paragraphs.
• Speed and credit use matter most.
• Documents are short and focused.

How Max Mode answers#

For each question, Max Mode:

1. Looks at many more passages from your documents than a standard answer.
2. Ranks them so the passages that actually answer the question come first.
3. Reviews those passages from several angles: a summary, exact quotes from the source, and connections between sections.
4. Writes the final answer from that reviewed material.

Quoting the source directly lowers the risk of invented details, and reviewing before writing helps on long or noisy documents. Click What is Max Mode? in the Max Mode section for a fuller explanation.

Turn on Max Mode for a bot#

1. Open Training sources

   On the bot detail page, open the Training sources tab. The Max Mode section is below System prompt.

2. Switch on Use Max Mode for this bot

   Pegasus confirms with "Max Mode setting saved." The setting applies to new answers in chat and in the website widget.

3. Use it in chat

   Chats with this bot show a Max Mode toggle in the message box, switched on. Turn it off for questions that do not need it. See Max Mode in chat.

Max Mode section on the Training sources tab

Cost awareness#

A Max Mode answer usually takes 2-3 times longer and uses roughly 5-7 times the credits of a standard answer, so it uses up your daily credits much faster. Use it for the questions that benefit, and turn it off in chat for quick questions.