Bot limit reached

Symptom#

The Create new chatbot button is disabled, and the reason next to it says "You've reached your plan's limit of {max} bots."

Cause#

You already own the maximum number of bots your plan allows in the active workspace. Only bots you created count; bots shared with you do not.

Current defaults:

• Free: 2 bots.
• Pro: 10 bots.
• Ultra: 50 bots.

Fix#

• Delete a bot you no longer need.
• Click Upgrade plan next to the message to open Subscription.
• In a team, the message says "Ask the team owner to upgrade the plan." instead; contact the team owner.
• Switch to another workspace with room for more bots.

Team note#

In the Shared with me view, the button is disabled with "New bots are created in Private." Click Go to Private before creating a team bot.