Start a conversation

The Chat Workspace is where you talk to bots you own or have access to. Every conversation is linked to one bot, so to talk to a different bot you start a different conversation.

Open the Chat Workspace#

Click New chat in the left sidebar to start a conversation. Existing conversations are listed under Conversation history in the same sidebar on every app page.

New conversation composer

Start a new chat#

You can start a new chat from three places:

• New chat near the top of the sidebar. Keyboard shortcut: ⌘K on Mac, Ctrl+K on Windows/Linux.
• The New chat button (pencil icon) at the right of the chat header.
• The New chat button on the "Start a conversation" page shown when no conversation is open.

If you have several accessible bots, the "Start new conversation" picker appears: select a bot to open its composer. If you have exactly one accessible bot, Pegasus opens it directly.

Bots that cannot be selected#

The picker lists bots that can chat first. Other bots show their status and cannot be selected:

• No documents - the bot has no documents yet.
• Not trained - documents exist, but the bot has not been trained.
• Training - training is still running.

A bot that shows Needs retraining stays in the list, but it answers only after it is trained again. Open the bot from Chatbot Management to add documents or train it.

Ask a question#

Once you pick a bot, the conversation opens with "Start a conversation with {botName}". Type into the message box at the bottom (placeholder "Ask {botName} something...") and press Enter to send. The bot streams its response in real time.

While a reply is streaming, the send button turns into a stop button labelled Stop generating. Click it to stop the reply early; the unfinished answer is not saved to the conversation.

If you scroll up while a long reply arrives, use the Jump to latest message button to return to the bottom.

If the bot is not ready#

When a conversation's bot is not ready, the message box is disabled and a notice above it explains why:

• For your own bot: "This chatbot is not ready to answer yet. Finish training it to start chatting." Click Open chatbot to go to the bot and train it.
• For a bot shared with you: "This shared chatbot is not ready yet. Its owner needs to finish training it." Click Choose another chatbot to start a chat with a different bot.

If no bots are ready#

If none of your accessible bots is Ready, you cannot send a message. Visit Chatbot Management to train a bot, or ask its owner to finish training.

Conversation history#

The shared left sidebar lists conversations in the active workspace. Each entry shows the conversation title, bot name and last-updated date; the active conversation is highlighted.

Conversation list with multiple chats

History scope#

Conversation history belongs to the active workspace:

• In Personal, you only see personal conversations.
• In Team workspaces, you only see team conversations you still have permission to access.

Switching workspace reloads the list.

Open or delete a conversation#

Click any entry to load its message history. Pegasus shows "Loading older messages..." while earlier messages load.

To delete a conversation, hover over its sidebar entry or focus it with the keyboard, then click the trash icon. Pegasus asks "Delete conversation?" and then removes the conversation and its messages.

Failure toast: "Failed to delete conversation."

To delete all of your conversations at once, use Delete chat history in Settings. See Profile.

Titles, persistence, and empty state#

• Conversation titles are generated from the first few messages.
• You cannot rename a conversation manually.
• Conversations are stored server-side, so they survive sign-out, browser changes, and device changes.
• When no conversation is open, the main area shows "Start a conversation" with a New chat button.

Response display#

Pegasus shows the final answer, a Copy action, and the response duration when available. Private model thinking is not displayed in chat.

Code blocks in an answer show their language, a Copy button for that block, and a Wrap toggle for long lines. Code is only displayed; Pegasus never runs it.

Copy a response and citation status#

Every assistant message has a small Copy button below the message. Click it to copy the full visible answer text to your clipboard.

Copy action under an assistant message

Toast feedback:

• Success: "Copied to clipboard"
• Failure: "Could not copy"

What gets copied:

• The visible answer text
• Markdown formatting such as lists, headings, and code blocks
• Inline code

What does not get copied:

• Private model thinking
• Partial text while the response is still streaming

For now, if you need to verify an answer, ask the bot which document it used or use Max Mode when source fidelity matters most.

Sharing a response#

There is no built-in share link for a conversation. To share an answer, copy the message text and paste it into your email, chat app, or document. Conversation URLs remain private to signed-in users.

Common chat problems#

"Bot is not ready for chat"#

The selected bot is not Ready. It shows No documents, Not trained, Training, or Needs retraining.

See Bot is not ready for the full diagnosis.

"Failed to send message"#

This usually means a network error or a temporary service issue. Try again. If it persists for more than a minute, check your connection and reload the page if needed. Your draft message stays in the message box.

"Response was interrupted"#

The response stream stopped before finishing. Common causes:

• The AI model timed out or hit a size limit.
• Your connection dropped briefly.
• The page lost focus on an unstable mobile browser.

Send the message again or ask a shorter question.

"This bot is not visible in the active workspace."#

You switched workspace mid-conversation. Switch back to the workspace that owns the bot.

"Workspace context changed. Refreshing workspace state."#

Pegasus detected that the page and the active workspace do not match. This usually resolves itself within a second.

"Your team access changed. Switched back to personal workspace."#

Your team seat changed, access was revoked, or the team was deleted. The open team conversation is no longer accessible from your account.

"Max Mode requires Pro or Ultra plan."#

Your current plan is Free. Max Mode is not available in chat until you upgrade.

"No bots are ready. Please train a bot first."#

The new-chat picker cannot find a Ready bot. Train at least one bot before starting a conversation.

Daily credit limit#

Each message uses credits. When the daily credits are used up, a notice above the message box says "Daily credit limit reached. Credits refill today at {time}." (or "tomorrow at {time}"), in your local time, with a View subscription button.

See Credits, quota & limits.